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PRIVACY POLICY

Working Hours
  • Mon 8:00AM - 6:00PM
    Tue 8:00AM - 6:00PM
  • Wed 8:00AM - 6:00PM
    Thu 8:00AM - 6:00PM
  • Fri 8:00AM - 6:00PM
    Sat Closed
  • Sun Closed

PRIVACY POLICY

This privacy policy sets out how Bob's Automotive uses and protects any information that you give Bob's Automotive when you use this website. Bob's Automotive is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Bob's Automotive may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 4/23/2019. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.

What we collect
We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may use the information to customize the website according to your interests.
  • We may provide your information to our third party partners for marketing or promotional purposes.
  • We will never sell your information.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

What People Say About Us


  • -Jennifer M.

    The most knowledgeable, fair priced, honest mechanic around! Thank you Bob for always providing the best service!


  • -Anna-Marie B.

    This the most genuine and honest mechanic in town! Our entire family has been trusting Bob's for over 10 years. Thank you for all that you, your staff and family do!


  • -Tom H.

    Just go my car back from Bob's. The price was significantly less than what I expected. Besides the great quality of his work, that is why I have been taking ALL of my cars to Bob's . . . quality and price! Bob and Laurie are top notch people. They are honest and truly care about the people who come to them for help.


  • -Brittany B.

    Best shop around. Bob's great and his wife. Honest and has your best interest when it comes to what you need done. Only place I trust, been going here for years now.


  • -Donna S.

    Very good quality service. Honest and friendly.


  • -Mario G.

    So happy that I've now found a permanent shop to take my vehicle for repairs. Nice to find a local mechanic that does not gouge the customer. Thank you for being fair. You have gained a customer for life.


  • -Mechelle C.

    Great people, great work, and great prices.


  • -Craig M.

    Bob and Laurie do an amazing job. Very trustworthy and always going above and beyond. I would highly recommend them.


  • -Chris G.

    Great experience every time! Highly recommended!


  • -Nathan G.

    I am from out of state, making an east to west coast road trip. Ill save a detailed review, but what I can tell you, is those are good genuine people working there. They will do what is right for you, not right for their pocket. 10/10


  • -Shelly H.

    Very knowledgeable, experienced, honest, hands-on owner. His staff has been with him for years as well. I've never been misguided. He doesn't sell you the most expensive option. He gives you your options along with his recommendation. But leaves the decision up to you. Truly a gem!!!


  • -Jennifer M.

    The most knowledgeable, fair priced, honest mechanic around! Thank you Bob for always providing the best service!

Call us for service: 216-351-4844

ASE (Automotive Service Excellence)
IDENTIFIX
Jasper
ASE Master Technician
BBB Accredited Business
Mitchell1
  • Car Care Aware